
From Bureaucratic Process to Citizen Experience
A move toward digital-first government is prioritizing accessibility, trust, and smarter public services.
Digital transformation is not just about technology. It’s about future-proofing your mission.
We partner with government and industry leaders to tackle the toughest challenges. By leveraging strategic thinking and contemporary technology, we don’t just plan and build solutions—we create resilient, efficient capabilities that deliver long-term value and secure your competitive advantage for what’s next.
Navigating today’s complex landscape means more than just facing challenges—it means overcoming them. Whether modernizing the citizen or customer experience, pursuing operational improvements, or a competitive edge, you’re constantly battling legacy systems, leveraging and securing sensitive data, and maintaining a strategy that keeps pace with innovation. At Virtual IT, we are your strategic partner, seeing past the noise to build a clear, confident roadmap that ensures your success.
We specialize in crafting intelligent, sustainable solutions tailored to your mission. From strategy to technical execution, our team ensures that every digital investment drives measurable results and meaningful impact.
We guide our clients through a holistic transformation that encompasses:

Developing future-focused strategies that align technology with your core organizational goals.

Overhauling outdated systems and infrastructure with applications, cloud, data, and AI solutions to improve efficiency and service delivery.

Preparing your people and processes for change, ensuring a smooth and successful transition.
Our team is composed of seasoned experts with deep experience in the public sector and across industries. This dual-market perspective allows us to anticipate challenges and apply best practices from across the entire ecosystem.
We are more than consultants; we are mission-driven partners committed to your long-term success. We measure our performance by the tangible results our clients achieve and the resilience we help them build.

A move toward digital-first government is prioritizing accessibility, trust, and smarter public services.

Healthcare is moving from reactive treatment to proactive, AI-powered care that supports both patients and clinicians.

Smarter technology is reshaping energy into a more resilient, secure, and flexible system.

AI is helping government move beyond paperwork to deliver smarter, more responsive public services.
Virtual IT was extremely helpful throughout our procurement and implementation of new ERP software. They have the expertise to anticipate issues and seek additional information from vendors, thus eliminating many potential problems before they occur. Their staff is very knowledgeable and accommodating; they truly worked on our behalf and sought solutions that were in the best interest of the County.
Paul E.
Virtual IT, Inc is a highly qualified firm and has always had available resources and personnel to serve the County with the development of a Disaster Recovery Plan, the development and implementation of a Strategic Technology Plan (STP) including period updates to the STP with detail provided for the short-term while considering long -term upgrades. They excel in how they communicate prior, during and at the conclusion of project work performed to include providing achievable task lists and timelines.
Anne B.
It was a pleasure partnering with Virtual IT as our project manager for the implementation of our ERP system. Their deep expertise in software and IT architecture enhanced their project management approach, resulting in a more comprehensive and effective implementation process.
Laurie G.
We were a young and inexperienced company who used Virtual IT to help us grow, and to handle the growth. They helped and implemented many solutions for us.
Jonathan H.
The team at Virtual IT are very effective at plugging into your strategic business and technology plans. They bring a wealth of knowledge to the table and can drive development of a long term technology strategy as well as address your short term needs in an effective, professional manner.
Dave M.
Virtual IT provided the information necessary to support the platform and database choices we wanted to make as well as the direction we wanted to set. We now have a direction and are making decisions which support that direction. This makes day-to-day life easier.
Elaine C.
Virtual IT’s mentoring program saved several months of stumbling around in the dark and gave us the confidence to move ahead.
Kevin C.
We primarily wanted to benchmark ourselves to the outside world. Virtual IT comes at it from a management perspective, especially with regard to planning. They set the requirements for the enterprise architecture and the necessary personnel. With their assistance, we had access to best practices without our having to do the research – they solved a critical time problem for us.
Bob K.
We have unique needs, and I always look for that kind of experience in any vendor’s work history. Knowing that they have worked with my peers…as references has value to me. Virtual IT’s strengths are in strategic planning, technical architecture planning, and security-related disciplines, including disaster recovery planning.
Mike G.
We genuinely appreciate the tremendous work you have done and the positive impact it has had on our organization. Your expertise and dedication have significantly contributed to the enhancement of our HR and payroll processes, and we are grateful for the insights and improvements you have brought to our team.
Steven G.
On behalf of the County, I sincerely appreciate the extensive work and time you put into this project and making it a success. I couldn’t be more pleased with the end result and the plan set forth for the County’s technology infrastructure for the next 3 years. Working with each of you has been an absolute pleasure. Each of the departments expressed to me that the time they spent with you was very informative as well; they were equally pleased with the recommendations set forth in the overall plan regarding their perspective areas of technology needs.
Jackie V.
Whether you’re exploring a new strategy or need to accelerate an existing project, our team is ready to help.