WHAT WE THINK

From Reactive Care to Human-Centric Intelligence

The 2026 agenda emphasizes AI’s shift from pilot projects to enterprise-wide integration, focusing on augmenting human expertise and scaling personalized, preventative care. 


Enterprise AI for Clinical and Operational Optimization

High-value perspective: The priority moves beyond automating administrative tasks to deploying AI across the enterprise to support clinical decision-making, optimize hospital operations, and combat systemic challenges like physician burnout. This includes real-time clinical documentation integrated with electronic health records (EHRs) and AI-powered tools for advanced diagnostic support, which will significantly reduce administrative burdens and enhance care quality.

Critical actions: Invest in EHR AI integration, targeting use cases with proven ROI in reducing documentation time. Establish clear ethical guidelines for AI use, focusing on explainability to build trust with clinicians. 


Ubiquitous and Personalized Patient Monitoring

High-value perspective: The expansion of telehealth and remote patient monitoring (RPM) will move toward integrating real-time data from a wide range of devices (wearables, implants) to support personalized and predictive health interventions. This shift will enable providers to proactively manage chronic diseases and personalize treatment plans based on a continuous stream of patient data.

Critical actions: Invest in secure, HIPAA-compliant platforms that can process and interpret real-time patient data. Prioritize investment in AI-enhanced telemedicine platforms that offer intelligent triage and advanced monitoring capabilities. 


Hyper-Interoperability for Integrated Patient Ecosystems

High-value perspective: The 2026 focus is on achieving seamless data fluidity across the entire healthcare ecosystem, driven by regulatory mandates like CMS’s interoperability and prior authorization rule. The goal is to move from basic data exchange to creating a unified, actionable patient record that accelerates research, improves care coordination, and automates processes like prior authorization.

Critical actions: Comply with the 2026 CMS interoperability rule by upgrading infrastructure and focusing on API integration. Consolidate existing digital platforms to ensure a robust, standardized data foundation. 


Strengthened Cybersecurity for a Zero-Trust Environment

High-value perspective: Cybersecurity will transition from a compliance exercise to a strategic asset for building patient and partner trust. Advanced, AI-powered threat detection and a zero-trust security framework are becoming standard practice to protect patient data from sophisticated attacks, which are becoming more frequent and costly.

Critical actions: Implement comprehensive, AI-driven threat detection and a zero-trust architecture. Provide ongoing cybersecurity training for staff to address human-centric vulnerabilities and invest in threat intelligence sharing across the sector. 


Responsible Generative AI Integration for Scalable Innovation

High-value perspective: Healthcare will focus on strategic, responsible integration of generative AI to enhance administrative efficiency and clinical support while mitigating risk. This includes using generative AI for streamlined documentation, intelligent form population in EHRs, and generating synthetic data for research, all built on a secure and transparent foundation.

Critical actions: Establish clear AI governance and ethical guidelines. Focus initial projects on low-risk administrative tasks, with a roadmap for controlled expansion into clinical support functions.